FAQ

Frequently Asked Questions

Is the Nourishing Daily Cream suitable for sensitive skin?

Yes. The formula is built around chamomile extract, known for its calming and anti-inflammatory properties. It’s free from artificial fragrance, parabens and sulphates — all common irritants. We recommend patch-testing on a small area first, as with any new skincare product.

Can I use it morning and night?

Absolutely. The cream is designed for both AM and PM use. It’s lightweight enough to sit comfortably under SPF and makeup in the morning, and nourishing enough to work hard overnight.

Is Soline really vegan and cruelty-free?

Yes — fully. All ingredients are plant-derived or synthetically produced without animal origin. We never test on animals, and neither do our suppliers.

Where is Soline made?

Everything is formulated and manufactured in the United Kingdom to GMP (Good Manufacturing Practice) standards.

How long will one 150ml jar last?

With typical daily use (AM and PM), a 150ml jar lasts approximately 3–4 months.

What are the full ingredients?

Aqua, Helianthus Annuus (Sunflower) Seed Oil, Argania Spinosa (Argan) Kernel Oil, Butyrospermum Parkii (Shea) Butter, Chamomilla Recutita (Chamomile) Flower Extract, Glycerin, Cetearyl Alcohol, Glyceryl Stearate, Phenoxyethanol, Ethylhexylglycerin, Tocopherol (Vitamin E), Citric Acid. All ingredients are 100% natural origin.

Do you offer free UK shipping?

Yes — free standard UK shipping on all orders. See our Shipping & Delivery page for delivery timeframes.

What’s your returns policy?

We want you to love your Soline cream. If you’re not satisfied, we accept returns of unused, sealed products within 30 days of delivery. See our full Refund Policy.

I work for the NHS. Do I qualify for the free cream offer?

Yes! Head to our dedicated NHS — Your Cream Is On Us page to claim yours.

How do I get in touch?

Email us at hello@soline.skin. We’re a small team and we reply to every message, usually within 24–48 hours (Mon–Fri).