Privacy policy
This policy explains how Soline Ltd collects and uses your personal data when you visit soline.skin or order from us. We are the data controller under UK GDPR and the Data Protection Act 2018.
What we collect
- Contact and order details you provide (name, email, address, phone).
- Payment information, processed securely by our providers; we do not store full card numbers.
- Technical and usage data via cookies and analytics.
How we use it
- To process and deliver orders and provide support (to perform our contract).
- To send marketing where you have consented; you can withdraw anytime.
- To meet legal obligations and to secure and improve the site (legitimate interests).
Sharing
We share data only with trusted providers who help run the business (payments, delivery, our ecommerce platform), and never sell it.
Your rights
You can access, correct, or erase your data, object to or restrict processing, and request portability. Email hi@soline.skin. You may also complain to the Information Commissioner's Office (ico.org.uk).
Cookies
We use cookies to run the site, remember your basket, and understand usage. You can control these in your browser.
Contact
Soline Ltd, Manchester, United Kingdom. Email hi@soline.skin. Effective 2 July 2026.